Young family walking with dog

Challenge FAQs

Thinking of joining the challenge or have some questions?

Read on to find out more

What is the My Journey Wokingham challenge?

The My Journey Wokingham challenge is a free to join rewards program designed to help you get active, earn rewards and keep the air clean in and around Wokingham. It rewards active and sustainable travel for commuting and leisure trips and encourages regular, healthy activity for residents and employees of Wokingham. The challenge will run until 31 March 2024

How has the challenge been funded?

Having started in 2012 with LSTF (Local Sustainable Transport Fund) funding from the Department for Transport, the campaign has continued to grow over the years. The challenge is funded in a range of ways from S106 funding secured from local developers, through to successful funding bids to the Department for Transport and the Department for Environment, Food & Rural Affairs (DEFRA).

Why should I take part?

BetterPoints is an award-winning app that encourages people to walk, run, wheel, cycle, or take the bus or train more, for commuting purposes or leisure. Taking part will allow you to earn rewards for travelling in more environmentally friendly and healthier ways. You can support high street traders and charities with the BetterPoints you earn. The secure and anonymised data your participation provides will also help Wokingham Borough Council to improve provision for active and sustainable transport, helping to make the borough a cleaner, greener, more liveable place for everyone.

How can I get involved?

1. Download the BetterPoints app from the App Store or the Google Play Store.
2. Tap “Join Now” in the app and fill out the registration form.
3. Tap the ⚡ "Challenges" button on the bottom navigation bar and select to join 'My Journey Wokingham'.
4. Complete the 'Wokingham Baseline Survey' from the message in your timeline to unlock your activity rewards.
5. Slide the toggle switch in the top right corner of the app to "Tracking is on" and remember to take your phone with you.
6. Start earning BetterPoints and BetterTickets!

How can I earn points or win a prize?

You can earn points and win lots of fantastic prizes for travelling actively and sustainably. Check out all the rewards here.

What is the difference between BetterTickets and BetterPoints?

​BetterPoints are a financially backed currency that you can earn by tracking your activities - over time these add up. Your points balance can be viewed by tapping the coin icon at the top of the homepage in the app. Once you've collected enough points you can redeem them for high street vouchers or donate to your favourite charity or community group (1,000 BetterPoints is equivalent to £1).

BetterTickets are prize draw entries earned for doing a specific activity. Prizes can include pots of BetterPoints or specific things e.g. event tickets, bike helmets. Similarly to your points balance, your BetterTickets and the associated prize draws can be viewed by tapping the ticket icon at the top of the homepage.

What can I spend my points on?

You can give your points to your favourite charity or trade them in for high street vouchers. Simply tap the Rewards button along the bottom navigation bar of your app to choose.

Can I take part if I use a wheelchair, and if so, how do I record my journeys?

Yes! All kinds of wheelchairs can be tracked as 'wheeling' in our app. You download the app as per the instructions above. Due to the motion sensors inbuilt in your device, and our algorithms in the app, it may assume you are cycling, rather than wheeling. In your timeline, after completing your journey, you will be able to amend this to wheeling and your journey will be updated. You will be awarded the same amount of points/tickets as walking, running or cycling journeys.

Do you have any more questions?

If you have any other questions in advance of signing up that are not covered on this page, then please contact

Do your bit to tackle climate change in Wokingham

Mobile phone with betterpoints app.